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author={Horvat Ana|,Filipovic Jovan V|},
year={2020},
title={Healthcare system quality indicators: the complexity perspective},
journal={TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE},
volume={31},
number={1-2},
pages={161-177},
document_type={Article},
} 

@ARTICLE{
author={Ruso Jelena V|0000-0003-4120-8759,Horvat Ana|,Maricic Milica M|0000-0003-0441-9899},
year={2019},
title={Do international standards influence the development of smart regions and cities?},
journal={ZBORNIK RADOVA EKONOMSKOG FAKULTETA U RIJECI-PROCEEDINGS OF RIJEKA FACULTY OF ECONOMICS},
volume={37},
number={2},
pages={629-652},
document_type={Article},
} 

@ARTICLE{
author={Mijatovic Ivana S|0000-0002-7624-0356,Maricic Milica M|0000-0003-0441-9899,Horvat Ana|},
year={2019},
title={The Factors Affecting the Environmental Practices of Companies: The Case of Serbia},
journal={SUSTAINABILITY},
volume={11},
number={21},
pages={-},
document_type={Article},
} 

@ARTICLE{
author={Horvat Ana|,Filipovic Jovan V|},
year={2018},
title={Service quality and maturity of health care organizations through the lens of Complexity Leadership Theory},
journal={JOURNAL OF EVALUATION IN CLINICAL PRACTICE},
volume={24},
number={1},
pages={301-307},
document_type={Article},
} 

@ARTICLE{
author={Horvat Ana|,Antic Slobodan I|0000-0003-2726-0235,Jeremic Veljko M|0000-0002-0266-5247},
year={2015},
title={A New Perspective on Quality Characteristics Determining Supply Chain Management of Coffee Production},
journal={INZINERINE EKONOMIKA-ENGINEERING ECONOMICS},
volume={26},
number={3},
pages={239-244},
document_type={Article},
} 

@ARTICLE{
author={Horvat Ana|,Dobrota Marina P|0000-0001-9009-8790,Krsmanovic Maja|,Cudanov Mladen|0000-0001-6895-6525},
year={2015},
title={Student perception of Moodle learning management system: a satisfaction and significance analysis},
journal={INTERACTIVE LEARNING ENVIRONMENTS},
volume={23},
number={4},
pages={515-527},
document_type={Article},
} 

@ARTICLE{
author={Ruso Jelena V|0000-0003-4120-8759,Krsmanovic Maja|,Horvat Ana|},
year={2013},
title={Self-Evaluation as a Part of the Infrastracture for E-Learning},
journal={METALURGIA INTERNATIONAL},
volume={18},
number={},
pages={177-183},
document_type={Article},
}